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MotorMarket helps shoppers discover dealer-authorized vehicle listings and manage communications with participating sellers using AI-assisted tools. Buyers and dealers remain in control of negotiation decisions and complete transactions directly with each other.

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Terms·Privacy·Dealer Agreement

Privacy Policy

Last Updated: September 12, 2026

1. Scope of this Privacy Policy

This Privacy Policy explains how AIKnowHow.com LLC, operating as MotorMarket.com, collects, uses, discloses, retains, and protects personal information.

This Privacy Policy is a notice describing our practices. Where applicable law requires consent for a particular activity, MotorMarket will request that consent separately.

MotorMarket.com Services are operated from the United States and are primarily intended for users located within the United States. We do not intentionally market, offer services, or direct MotorMarket.com Services to individuals located in the European Union, the United Kingdom, or other jurisdictions with data protection laws that may differ substantially from those of the United States.

If you access MotorMarket.com Services from a jurisdiction whose laws or regulations would prohibit or restrict such use, or if you do not agree with our privacy practices, you should discontinue use of MotorMarket.com Services immediately. Information you provide may be processed and stored in the United States under U.S. laws and standards.

2. Information We Collect

2.1 Personal Information We Collect Directly from You

We collect personal information directly from you when you voluntarily provide us with such information.

We do not directly sell vehicles, take title to vehicles, receive purchase funds, enter into vehicle sale contracts, process payments, provide financing, or collect sensitive financial or identity verification information such as driver’s license information, social security numbers, or bank account details as part of our standard operations.

We may collect contact and communication information voluntarily provided by users, including:

  • Name
  • Email address
  • Telephone number
  • Vehicle listing or vehicle-interest information
  • Messages, inquiries, and proposed terms submitted through the platform

2.2 Information received from dealers and inventory providers

We may receive information directly from participating dealers or from inventory providers authorized by those dealers. This information may include:

  • Dealership name, address, license information and business contact information;
  • Names and contact information of dealership representatives;
  • Vehicle inventory, pricing, photographs, descriptions and availability;
  • Inventory-source and feed configuration information;
  • Dealer responses to inquiries and proposed terms; and
  • Records demonstrating dealer authorization and acceptance of applicable agreements.

We use this information to verify and onboard participating dealers, operate inventory integrations, display authorized vehicle listings, facilitate consumer inquiries, maintain listing quality, prevent fraud, provide support, and comply with legal obligations.

2.3 Information from Third-Party Sources

Some third parties, such as business partners and service providers, may provide us with information about you.

2.4 Information We Automatically Collect

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Approximate geolocation
  • Website interaction data
  • Search activity and engagement metrics

3. How We Collect Information

We collect information:

  • When you use the platform
  • When you submit forms or messages
  • Through cookies and analytics tools
  • When you contact us directly
  • From participating dealers and their authorized inventory providers

4. Cookies, Analytics, and Tracking Technologies

We may use cookies, analytics tools, AI services, cloud infrastructure services, and related technologies to operate and improve MotorMarket.com Services.

Third-party services we may use include:

  • Google Analytics
  • Hotjar
  • Amazon Web Services (AWS)
  • OpenAI
  • Anthropic
  • Google Gemini

These providers may process certain technical, usage, and interaction data on our behalf in connection with hosting, analytics, AI-powered functionality, fraud prevention, infrastructure operations, search relevance, communication assistance, and platform improvement.

We may use cookies, analytics tools, and related technologies to:

  • Improve website functionality
  • Remember preferences
  • Analyze usage
  • Improve security
  • Personalize content

We may also use analytics and session interaction technologies such as click tracking, heat maps, and session replay tools to improve user experience and platform functionality.

You may disable cookies through your browser settings.

AI and Automated Processing

MotorMarket.com Services may use artificial intelligence and automated tools to improve search relevance, organize preferences, prepare communications, generate recommendations, detect fraud, moderate content, analyze usage, and operate the platform.

Information submitted through the platform may be processed by third-party AI providers, including OpenAI, Anthropic, and Google Gemini, strictly for purposes related to operation and improvement of the platform.

These tools provide technology-assisted communications and do not independently purchase or sell vehicles, accept or reject offers, enter into agreements, or bind a consumer or dealer.

We do not use submitted information to intentionally identify sensitive personal characteristics or perform automated decisions producing legal or similarly significant effects.

Public Listings and Communications

Vehicle listings, photographs, descriptions, prices, and participating-dealer business information are intended to be publicly visible.

Consumer contact information, account information, inquiries, preferences, proposed terms, and negotiation communications are not intended to be displayed publicly. MotorMarket may disclose that information to the dealer or dealers identified to the consumer during the applicable inquiry or negotiation process, and to service providers that process information on MotorMarket’s behalf as described in this Policy.

Consumers should not submit Social Security numbers, driver’s-license information, banking credentials, payment-card information, or government identification documents through listing, inquiry, negotiation, or free-form message fields.

5. Consumer inquiries and sharing with dealers

When you request information about a vehicle, ask to be contacted, submit an offer, or start a communication or negotiation, MotorMarket may disclose the information you submit to the dealer or seller associated with that vehicle.

The information disclosed may include your name, email address, telephone number, vehicle interest, trade-in information, proposed terms, preferences, and the content or context of your inquiry.

The identity of the dealer or seller receiving your information will be displayed in connection with the listing or submission process. If your request involves multiple dealers, MotorMarket will identify those dealers or clearly explain the categories of recipients before submitting your information.

The dealer receives this information as an independent business and may process it under its own privacy policy. You should review the dealer’s privacy practices before providing information.

MotorMarket does not authorize dealers to sell your lead information to unrelated parties or use it in a manner inconsistent with your request.

Once contact information has been shared with a dealer or seller, MotorMarket is not responsible for how that party communicates, stores, uses, or processes such information outside the platform.

MotorMarket does not control and is not responsible for the actions, conduct, representations, pricing, negotiations, listings, or communications of buyers, sellers, dealers, or other third parties using the platform.

MotorMarket does not guarantee that any inquiry, offer, negotiation, vehicle listing, or transaction will result in a completed transaction.

6. How We Use Your Information

We may use information to:

  • Provide and improve services
  • Verify and onboard participating dealers
  • Display authorized vehicle listings
  • Facilitate communication between consumers and participating dealers or sellers
  • Create and manage accounts and listings
  • Respond to inquiries
  • Prevent fraud and abuse
  • Send service-related notifications
  • Analyze usage and improve the platform
  • Comply with legal obligations

Where we need consent to send a particular communication, we will request that consent next to the relevant form.

7. Sale and targeted advertising

MotorMarket does not sell personal information for money.

A consumer-directed disclosure of inquiry information to the dealer associated with a selected vehicle is made to fulfill the consumer’s request. MotorMarket may also disclose information to service providers that process information on our behalf for hosting, security, analytics, AI functionality, inventory processing, communications, and customer support.

If MotorMarket materially changes its practices, including using personal information for targeted advertising or transferring it in exchange for monetary or other valuable consideration, we will update this Policy and provide any notices, consent mechanisms, or opt-out rights required by applicable law.

We may also share information with legal authorities when required by law.

8. Security

We use commercially reasonable safeguards designed to protect your information. However, no system can guarantee absolute security.

9. Jurisdiction and Privacy Rights

MotorMarket.com Services are intended primarily for users located in the United States.

We do not represent that MotorMarket.com Services comply with laws or regulations outside of the United States, including the GDPR or UK GDPR.

If you are located outside the United States, you acknowledge that you are voluntarily providing information to a U.S.-based service.

We reserve the right to restrict access to jurisdictions that create unsupported legal or regulatory obligations.

Depending on applicable U.S. law, you may have rights regarding your personal information, including rights to access, correction, or deletion.

10. Data Retention

We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and protect our business interests. Retention criteria include:

  • Dealer agreements and authorization records: retained for the duration of dealer participation and for a commercially reasonable period afterward to demonstrate authorization, resolve disputes, and meet legal, tax, and audit obligations.
  • Leads and negotiation histories: retained while the inquiry or negotiation is active and for a commercially reasonable period afterward for customer support, fraud prevention, and legal compliance.
  • Old inventory: retained while a listing is active; after removal, listing records and related processing copies may be kept for a commercially reasonable backup, archival, quality, and search-engine removal period.
  • Analytics and session recordings: retained for a limited operational period needed to improve the Site, diagnose issues, and protect against abuse.
  • Security logs: retained for a limited period needed to detect, investigate, and prevent security incidents and fraud.
  • Deleted accounts and backups: after an account deletion request is completed, residual copies may remain in encrypted backups until those backups cycle off in the ordinary backup rotation.

11. Children’s Privacy

MotorMarket.com Services are not intended for individuals under 18 years of age.

12. Third-Party Services

The platform may contain links to third-party websites or services. We are not responsible for their privacy practices.

13. Changes to this Policy

We may update this Privacy Policy periodically. We will post the updated Policy with a revised “Last Updated” date. Where a change is material, we will provide any additional notice required by applicable law.

14. Privacy Requests and Account Deletion

Users may request account deletion, data removal, or privacy-related assistance by contacting support@aiknowhow.com.

We may require verification of identity before processing certain requests.

15. Contact Us

AIKnowHow.com LLC

5972 NE 4th Avenue
Miami, FL 33137
USA

  • Phone: +1 (561) 350-4337
  • Email: support@aiknowhow.com